- Unboxing video is mandatory for any issues like damage, missing products, etc., Without proper video your queries will not be answered.
- Already opened package or pause in between will not be accepted.
- All four sides unopened must be shown in unboxing video.
- Please keep 3 AA batteries handy to check the working status of battery operated toys during the unboxing video itself.
- For wooden toys, we do not take any returns and refund choices for natural wood hollows and discoloration on toys.
- Refunds may be issued without expecting a return of toys, the decision will be taken only by Toys Colony.
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